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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Cash

Call

Certified (ADA)

College

Community Transit

Connector

Cost

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Cash

Do I need cash or do you offer passes?
Fareboxes accept dollar bills and coins. Please have exact fare. SMART bus operators can not give change.  Passes can be purchased on-line, by mail and at Bus Pass Outlets. For more information on Fares and passes look under the Ride SMART tab and click on the Fares & Passes link.

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Call

What number can I call for route information? Is there an after hours number?
The Customer Information Office (866-962-5515) is open Monday through Friday from 6:30 a.m. to 6:00 p.m. Currently, there is no after hours phone line available for fixed route information

What number do I call to schedule an ADA trip?
You can reserve trips on the SMART ADA service by calling 1-800-624-3450 or the ADA service T.D.D. number at 1-800-624-3455.


For more detailed information look under the Ride SMART tab, link to ADA Services, the click on the ADA Ridership Guidelines link under Scheduling ADA trips.

 

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 Certified (ADA)

How long do I have to wait for my ADA application to be certified?
Once the completed application in received by our SMART ADA Coordinator a determination is made within 21 days. You will receive notification  of the determination in writing.

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College

What colleges/universities are on your routes?
Under the Ride SMART tab click on Places Served by SMART for a listing of colleges and universities on our routes. Note: the route number is located next to each listing. Remember to check under Routes and Schedules to see if this route services your location

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Community Transit

Does my community offer a special service for seniors?
Many cities offer a Community Transit bus for their residents, to find out if your city offers this service please check under Services by Community to see what is offered. Services for Fixed Routes and Connector Services are also listed for your convenience.

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Connector

How do I schedule a ride on a Connector
For an Advanced Reservation call 866-962-5515, listen for the prompt for Connector/Small Bus; then Connector Reservations. Call no more than two (2) days in advance to schedule a ride and six (6) days in advance for medical reservations. Rides are available to anyone on a first come first served basis, but limited to a pre-determined geographical area For more information the types of services offered look under the Ride SMART tab

How much does it cost? (Connector)
Fares are $2.00 for the general public/students and $1.00 for disabled/seniors.

What if I miss my Connector/Small Bus or it doesn’t show up? 
Call
866-962-5515 Connector/Small Bus and listen for the prompt for Same Day Service/Cancellation. You will then be connected with the dispatcher.

What is a Connector Service?
SMART offers (102) curb-to-curb small bus services referred to as Connector Service which includes: Job Express, Advanced Reservation, Flexible Route Service and Dial-A-Ride SMART also provides service according to the Americans with Disabilities Act( ADA)

Who can ride a Connector?
Anyone who lives in the SMART Service Area

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Cost

How much does it cost (connector)?
Fares are $2.00 for the general public/students and $1.00 for disabled/seniors.

How much does it cost to ride SMART?
Fares vary depending on which of the SMART Family of Services you are using.  Look under Ride SMART tab and click on the Fares & Passes link. This will give you prices for the Fixed Route Service and SMART Connector fares for Regular, Seniors, Students, Youth and ADA passengers. Rates for Job Express, Park & Ride and Transfers are also listed. If you are traveling on the Community Transit bus fares will vary depending on your community. Please check under the Ride SMART tab, click on Services by Community, select your city and the fares will be listed along with other important information.

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