SMART - New Riders

Can I get a map of SMART routes?

Maps are available on the Map link from the Routes and Schedules page first select your route then click on Get Route Map, you can also stop by any SMART Bus Pass Outlet or call Customer Service at 866-962-5515. Maps are available for Fixed Route Service only

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Do you provide bus service to/from Metro Airport?
Yes, Routes 125 (Fort Street) and Route 280 (Middlebelt South) provide service to/from Detroit Metropolitan Airport.

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I see large buses on the main roads in my community. How can I find out when and where they operate?

SMART provides service in Wayne, Oakland and Macomb counties. Check out our Services by Community page Places served by SMART offers a listing to specific destinations such as Hospitals, Shopping, Sports events and more.

There are a number of different ways to find which bus to take. On the home page click on Places Served by SMART, this will give a list of destinations, or click on Browse Services by Community. Locate your city to find what Fixed Routes serve your area, this selection also provides a list of Connector Services and Community Transport options. Once you find your route click on Routes and Schedules for scheduled times, detailed maps and route descriptions

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My job is quite a distance from the stop. What can I do?
The Flexible Route Service gives passengers the unique ability to get a ride to a location that might otherwise be inaccessible. If your destination is too far to walk from the bus stop…in an industrial area where there are no sidewalks…this service will get you there. For more information on locations and fares look under Ride SMART, Connector Service, then the Flexible Route Service link.

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What is a limited?
A limited bus does not service every stop along the route; only designated stops.

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What is a transfer and how do I use it?

You can purchase a transfer from the bus driver when paying for your regular fare. A transfer is a farebox generated or paper document that allows passengers to transfer between SMART buses and connections from DDOT to SMART (and vice versa) without limitation within 3 hours from when the transfer is issued. Transfers are allowed to and from any route regardless of direction. At the end of the 3-hour period, passengers will be required to pay another fare.

Passengers may transfer between any Fixed Route, Connector and Community Transit service.

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What is Fixed Route bus Service?

SMART’s Fixed Route Service is large bus service with specific numbered routes that remain intact. The routes have scheduled times that are also fixed for pick up and drop off along designated routes.

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What is Job Express?
Job Express transports riders directly to their work sites. Passengers ride fixed route buses to a Job Express pick up point and board a small bus that takes them to their job. Job Express buses only serve businesses located within a Job Express Zone. For more information on fares and locations look under Ride SMART, click on Connector Service, then the Job Express link.

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Where can I find information on any route changes?
Information can be found on the home page under view Service Bulletins in the lower right hand corner of the page. You can also find information under Ride SMART tab in the Service Bulletins link. Sign up with My SMART and have update in route changes sent directly to your e-mail.

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Where can I get schedules?
For Fixed Route service click on Routes & Schedules, if you are looking for a schedule using a Connector Service or Community Transit look under Browse Services by Community, ADA Schedules follow the same schedule as our Fixed Route buses. Schedules can be emailed to you by clicking on the e-mail option from the Routes and Schedules page or you call Customer Service at 866-962-5515 to request schedules by mail.

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Where are the Park & Ride lots located?

Park & Ride location are designated by a P on the System Map. There is no charge to leave your vehicle in any Park & Ride designated lots.

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