SMART is the first bus company in America with a Money Back Guarantee for the service provided on their buses. If you’ve recently had an opportunity to ride SMART and were not happy with the service you received, you may fill out SMART’s Money Back Guarantee form to request a Courtesy Ticket for your trip.

Simply click on the image on the right to download and print a PDF copy of the form, fill it out completely and mail to:

SMART Money Back Guarantee
Buhl Building
535 Griswold Street
 Suite 600
Detroit, MI 48226
(313) 223-2100

 

Download Form

 

​