Attached are forms necessary to determine eligibility for SMART’s ADA Paratransit Service within Wayne, Oakland, Macomb, and Monroe counties. ADA Paratransit Service is an advanced reservation, curb-to-curb service that is provided for persons who are unable to use SMART’s Fixed Route bus service because of a disability.
 
 
Who is Eligible?
  • A person with a disability who cannot get on, off or ride an accessible Fixed Route bus because of their impairment is unconditionally eligible.  For example, persons with developmental or cognitive impairments often qualify under this category.
  • A person whose disability prevents them from getting to a Fixed Route bus stop is conditionally eligible.  For example, if construction, lack of a sidewalk or snow prevents access, the rider is eligible for ADA service until conditions improve.
ADA Paratransit Service
Service areas, hours of operation and transfer requirements are comparable to SMART’s Fixed Route bus service. The ADA Paratransit one-way fare is $3.00, including transfers.
The ADA Paratransit service area includes any address that measures ¾ of a mile or less from a SMART regular Fixed Route (for example Woodward, Gratiot, Michigan Avenue, etc.) ADA Paratransit core service hours are Monday through Friday, from 6:30 a.m. to 6:00 p.m. In some areas, ADA Paratransit service operates earlier in the morning, later at night and on weekends, based on the corresponding Fixed Route schedule.
 
How to apply?
  1. It’s easy to apply! The attached Application for ADA Paratransit Certification must be filled out and signed by you or an authorized individual. On the release of information page, you indicate who will fill out your professional verification.  You sign the release so SMART may contact the professional if we need clarification of any information in the application.  The Request for Professional Verification page may only be filled out and signed by a state licensed medical professional, rehabilitation specialist, or social worker who has documentation of your disability.  Under the Health Information Policy Act, your medical information remains confidential. 
  2. Return the completed forms to:

SMART
The Buhl Building
Attn: ADA Office
535 Griswold Street, Suite 600
Detroit, MI 48226
 
Questions? Call (313) 223-2100 and ask for the ADA Coordinator.