Serving since 1967, SMART is Southeast Michigan’s only regional public transportation provider, offering convenient, reliable and safe transportation for Macomb, Oakland and Wayne Counties. SMART’s Fixed-Route and small bus services connect people to employment and educational institutions. SMART is supported by federal and state funding, local contributions through a transit property tax millage from opt-in communities and bus fares.
- SMART bus routes provide access to more than 59,000 businesses and 850,000 jobs.
- Approximately 2.1 million people live within a ¼ mile radius of a SMART bus route.
- Nearly 12 million seniors, students and professionals use SMART to travel to work, school, doctor’s offices and shopping centers annually.
- All SMART buses are equipped with bike racks.
- The SMART bus system offers a variety of Fixed-Route and curb-to-curb service options and programs with 43 bus routes and 5,325 bus stops.
- New SMART drivers receive nearly 250 hours of training including 200 hours of on-the-road training.
- On average, SMART bus drivers drive 21,000 miles accident free.
- SMART buses receive preventative maintenance every 3,000 miles.
- All SMART buses are equipped with two-way radios, turn-by-turn GPS and auto vehicle locator systems.
- SMART Fixed Route bus riders utilize the service for daily activities, with 70% using SMART to get to work and 20% using it to reach educational institutions.
- SMART buses are on time 86% of the time.
- Nearly 56% of new Fixed-Route riders prefer using SMART over their own vehicle or other means of transportation.
- One SMART bus potentially eliminates 60 cars on the road.
- SMART continues to add hybrid electric buses to its fleet, reducing carbon emissions.
- Public transportation produces 95% less volatile carbon monoxide and about 50% as much carbon dioxide and nitrogen oxide per passenger per mile.
- SMART recycles 600 tires, 600 gallons of anti-freeze and 28,890 gallons of oil annually.
- All SMART buses are biodiesel powered.
- A 31 Day Pass costs less than two fill-ups at the pump.
- Through its Specialized Services, Municipal and Community Credits programs, SMART redistributes approximately $6.5 million annually to 75 community-based transit programs.
- SMART offers transit programs and tax incentives for businesses and their employees.
- SMART is governed by a board of directors comprised of representatives from Macomb, Monroe, Oakland and Wayne Counties, which selects the general manager to handle daily operations.
John C. Hertel - General Manager
Jim Fetzer - Deputy General Manger of Operations
John Swatosh - Deputy General Manager of Administration
SMART provides employment for more than 800 people in Southeast Michigan. These employees are represented by the following unions:
ATU Local 1564
- Fixed Route Bus Operators
- Customer Information Operators
- Certain Office & Clerical personnel
AFSCME Local 1786
- Road Supervisors
- Maintenance Supervisors
- Community Transit Dispatch Inspectors
- Vault Pullers
TEAMSTERS Local 247
- Community Transit Vehicle Operators
- Customer Service Operators & Clerks
UAW Local 771
Average weekday (Fixed Route and Connector) 36,000
Average length of ride on Connector 6 Miles
Average length of ride on Fixed Route service 7 Miles
Vehicle Type Vehicles
Fixed Route 234
SMART Connector Paratransit 111
Community Transit Providers* 182
Purchase of Service* 64
*Vehicles owned by SMART but operated by a local community