Customer Service
If you have any questions about schedules, routes, bus stop locations, how to ride the bus or any other information you need for your trip, please call SMART Customer Service and a representative will be happy to help you.
(866) 962-5515
Press 1 |
Connector Service and Americans with Disabilities(ADA)
Hours of Service
Monday thru Friday 7:00 a.m. until 4:00 p.m. |
Press 2 |
Fixed Route/General Inquiries/Lost & Found/Feedback
Hours of Service
Monday thru Friday 6:30 a.m. until 6:00 p.m. Saturday 7:30 a.m. to 4:00 p.m. |
Please have the following information ready before calling:
- Pen and Paper
- Starting and Ending Addresses
- Date / Time of Trip
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Transit Centers
Royal Oak Transit Center
202 Sherman Drive, Royal Oak
New Hours Starting February 4th-
Weekdays: 8:30 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Downtown Transit Center
Buhl Building, 535 Griswold Street, Lobby, Detroit
Weekdays: 8:30 a.m. to 5:00 p.m. |
General Information |
| Administration |
(313) 223-2100 |
T.D.D. Service for Hearing Impaired |
| Universal TDD Line |
(248) 624-3455 |
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Email Us |
General Inquiries |
postmaster@smartbus.org |
| Compliments, Complaints and Suggestions |
Click Here |
John C. Hertel
General Manager
SMART Administrative Office
Buhl Building
535 Griswold Street Suite 600
Detroit, MI 48226