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UPDATED: April 8th Service Changes

Tuesday, April 14, 2020/Categories: Uncategorized

Effective Wednesday, April 8, 2020, the 140 leaving Allen/Southfield at 3:10PM will no longer be running. In addition, the following commuter routes will be suspended and replaced with advanced reservation shuttles

  • 255 Ford Road Express
  • 430 Main Street
  • 445 Woodward
  • 465 Auburn Hills
  • 530 Schoenherr
  • 562 FAST Gratiot / WSU
  • 580 Harper
  • 620 Charlevoix
  • 635 Jefferson Express
  • 805 Grand River Park & Ride
  • 830 Downriver Park & Ride
  • 849 Northland Park & Ride
  • 851 W Bloomfield Park & Ride

All other changes from March 31st are still in effect.

Look up your new schedule here:

New Schedule Look Up

Alternate Commuter Service Options

Starting on Wednesday, April 8, 2020, all commuter routes will be suspended.  If you rely on one of these routes for essential trips, there are two options available:

  1. SMART encourages those who can drive or are able to take a connecting route to one of the three FAST corridors (Michigan, Woodward, or Gratiot) do so – FAST routes will continue to run all the way downtown.
  2. Share your commute and work information with SMART ahead of time and reserve a seat on a Commuter Shuttle for every weekday you go downtown for work.

How to Reserve a Ride if You Use Commuter Routes to Go to Work

                                            Download the Instructions on How to Reserve a Commuter Shuttle

SMART Commuter Shuttles will run weekdays only in each county. SMART will take steps to limit the number of riders per bus to keep within the social distancing guidelines

  1. Riders of a suspended route should call SMART Customer Service at 866-962-5515 and press #1 for Connector or send an email with the following information to 
    1. Name
    2. Email address
    3. Phone number
    4. Suspended Route name/number
    5. Bus stop location where they board the bus at the beginning of their trip and where they exit the bus downtown.
    6. Schedule of weekdays they are working (this can be updated moving forward if you work different days on different weeks).   
    7. Riders will get the following information upon scheduling a ride:
      • location of pick up
      • approximate pick-up time for morning and afternoon trips
      • type of bus to expect (regular fixed route or smaller connector bus)

Do Your Part to Limit the Spread of COVID-19

SMART reminds riders to only make essential trips as defined by the Governor’s Executive Order.  Just as SMART has instituted a screening process for our drivers to prevent the spread of the virus, riders have a responsibility to consider the health of our drivers and riding public. If you are ill or experiencing any of the symptoms of COVID-19 – such as a fever of 100.4 degrees or greater, consistent coughing, shortness of breath and/or difficulty breathing – stay home, and do not ride public transit.

SMART continues with the following initiatives to help prevent the spread of the virus, until further notice: free fare, rear-door boarding, and yellow chain separating drivers from passengers, mid-route cleaning and regular electrostatic spraying of all buses.

Read Full Press Release Here


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