SMART Sounding Board Meeting 

The Sounding Board is a monthly virtual meeting for riders, transit advocates and citizens of the Wayne, Macomb and Oakland Counties  to voice their opinions, concerns and feedback about SMART services. This monthly meeting is held every second Wednesday of the month. The community is encouraged to participate each month so that SMART continues to make the improvements that our riders and advocates need to make transit better for everyone.

DATES OF SOUNDING BOARD MEETINGS

Jun 11, 2025 05:00 PM
Jul 9, 2025 05:00 PM
Aug 13, 2025 05:00 PM
Sep 10, 2025 05:00 PM
Oct 8, 2025 05:00 PM
Nov 12, 2025 05:00 PM
Dec 10, 2025 05:00 PM
Jan 14, 2026 05:00 PM
Feb 11, 2026 05:00 PM
Mar 11, 2026 05:00 PM
Apr 8, 2026 05:00 PM
May 13, 2026 05:00 PM
Jun 10, 2026 05:00 PM
 

Join from PC, Mac, iPad, or Android:
https://smartbus.zoom.us/j/83757078828?pwd=UPLGttO1qcizD9o4g6yd7kpkMht0ZC.1
Passcode: 569678

Phone one-tap:
+13017158592,,83757078828# US (Washington DC)
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Join via audio:
+1 301 715 8592 

Webinar ID: 837 5707 8828

The bus operator's primary job is to operate the bus safely. If problems arise on the bus, the bus operator's priority is to determine if a passenger's safety or security is at stake. The operator will assess the severity of the problem and the resources available and respond accordingly. The bus operator, at his/her discretion and dependent on the circumstances, may choose to talk to the passenger, call for assistance, submit a MISC report on the incident at the end of their shift, or take no immediate action. In the case of minor infractions of the code of conduct, SMART’s general guideline for the operator would be to continue the route rather than inconvenience other riders by delaying service unless the situation requires immediate attention.

To help ensure the safety, security, comfort, and convenience of all those who use our services, please "ride right." When you ride right, you treat others as you would like to be treated and show respect for your bus operator, fellow passengers, and the transit vehicles and facilities you use.

Welcome to our "How to Ride" guide for the SMART Bus! 🚍 In these videos, we'll take you through each step of your journey to make your ride smooth, easy, and enjoyable. From approaching the bus to safely exiting, we’ve got you covered with all the essentials for fixed route and Flex.

🔹 **Approaching the Bus:** Learn the best way to signal and approach the bus as it arrives at your stop.
🔹 **Making Payments:** A simple guide on how to pay your fare, including options for tickets, passes, and contactless payments.
🔹 **Where to Sit:** Discover where to sit for a comfortable ride and the designated seating areas available.
🔹 **Rules to Abide By:** Review important rules and etiquette to ensure a pleasant experience for all passengers.
🔹 **Exiting the Bus:** Tips on how to prepare to exit and safely leave the bus when you reach your destination.

These videos will help you feel confident and ready to ride SMART Bus. Watch now for all the essential tips to make your transit experience seamless! Don’t forget to like, comment, and subscribe for more helpful transit guides. https://www.youtube.com/@MySMARTBus

Know Before You Go! Service changes on multiple routes are coming Monday, January 6^th, 2025.

To view the full updated timetables for the routes below, use our new schedule lookup.

If you have any questions, please call our Customer Care team at (866) 962-5515. Thank you for riding SMART!

Routing Changes

• 125 Fort-Eureka, 160 Downriver, 275 Telegraph-Taylor: Buses will no longer serve the stop in the Taylor Meijer parking lot. All routes will continue to serve Southland Center.
• 261 FAST Michigan: Buses will now serve Michigan Central Station. Look for the FAST signs along Michigan Avenue west of 14^th outside Roosevelt Park.
• 510 Van Dyke, 530 Schoenherr, 550 Garfield: The former Lakeside Mall bus stop is now closed. Board these routes on Southcove Drive east of Schoenherr.
• 805 Grand River Park & Ride: Service will return to the Beck Road Park & Ride Lot along Twelve Mile just east of I-96.

Time Changes

• 125 Fort-Eureka: Weekday, Saturday, and Sunday trips
• 140 Southshore: Weekday trips
• 160 Downriver: Weekday and Saturday trips
• 250 Ford: Weekday trips
• 255 Ford Express: Weekday trips
• 275 Telegraph-Taylor: Weekday and Saturday trips
• 280 Western Wayne: Weekday trips
• 305 Grand River: Weekday trips
• 405 Northwestern: Weekday trips
• 415 Greenfield: Weekday trips
• 420 Southfield: Weekday trips
• 430 Main Street-Big Beaver: Weekday trips
• 450/460 Woodward Locals: Weekday trips
• 461/462 FAST Woodward: Weekday trips
• 492 Rochester: Weekday trips
• 510 Van Dyke: Weekday trips
• 530 Schoenherr: Weekday trips
• 550 Garfield: Weekday trips
• 563 FAST Gratiot: Weekday trips
• 730 Ten Mile Crosstown: Weekday and Saturday trips
• 790 Pontiac Crosstown: Weekday trips

• 805 Grand River Park & Ride: Weekday trips

SMART Sounding Board

Time: Wednesday January 8th, 2025, 05:00 PM Eastern Time (US and Canada)
        

Join Zoom Meeting
https://smartbus.zoom.us/j/81557633887?pwd=JXgUSkbetL2Z8La9lhSpLZrgudbHMc.1

Meeting ID: 815 5763 3887
Passcode: 554483

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One tap mobile
+19292056099,,81557633887# US (New York)
+13017158592,,81557633887# US (Washington DC)

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Dial by your location
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Meeting ID: 815 5763 3887

Find your local number: https://smartbus.zoom.us/u/k

SMART Sounding Board for this Wednesday has been cancelled.  The next session will be scheduled on the second Wednesday in January.  Please see details below :

Time: Wednesday January 8, 2025 05:00 PM Eastern Time (US and Canada)
        

Join Zoom Meeting
https://smartbus.zoom.us/j/81557633887?pwd=JXgUSkbetL2Z8La9lhSpLZrgudbHMc.1

Meeting ID: 815 5763 3887
Passcode: 554483

---

One tap mobile
+19292056099,,81557633887# US (New York)
+13017158592,,81557633887# US (Washington DC)

---

Dial by your location
• +1 929 205 6099 US (New York)
• +1 301 715 8592 US (Washington DC)
• +1 305 224 1968 US
• +1 309 205 3325 US
• +1 312 626 6799 US (Chicago)
• +1 646 931 3860 US
• +1 669 444 9171 US
• +1 669 900 6833 US (San Jose)
• +1 689 278 1000 US
• +1 719 359 4580 US
• +1 253 205 0468 US
• +1 253 215 8782 US (Tacoma)
• +1 346 248 7799 US (Houston)
• +1 360 209 5623 US
• +1 386 347 5053 US
• +1 507 473 4847 US
• +1 564 217 2000 US
• 888 788 0099 US Toll-free
• 877 853 5247 US Toll-free

Meeting ID: 815 5763 3887

Find your local number: https://smartbus.zoom.us/u/k