SMART BOARD OF DIRECTORS

MEETING & NOMINATING COMMITTEE MEETING

CANCELLATION NOTICE

 

 

The SMART Board of Directors Nominating Committee Meeting scheduled for May 22, 2025 at 1:45 P.M., and the Board of Directors Meeting scheduled for May 22, 2025, at 2:00 P.M. at the Buhl Building, 535 Griswold, Suite 600, Detroit, MI, have been canceled.

If you have any questions or need further information, please email the SMART Board Administrator at Tmartin@smartbus.org  or call 313.223.2110. Additional information can also be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of-Directors/Board-Meeting-Schedule

PUBLIC NOTICE

 

SMART will hold a Budget Committee meeting at Wednesday, March 21, 2025 at 1:00 P.M. via Zoom.  The agenda can be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of- Directors/Board-Meeting-Schedule.  The Meeting will be live streamed on YouTube and available at the following link: https://www.youtube.com/@MySMARTBus.

 

To attend virtually; on a smartphone, tablet, or computer; please enter this URL in a web browser:

·       https://smartbus.zoom.us/j/85722786382

·       Via phone only, please dial: +1 309 205 3325

·       Webinar ID: 857 2278 6382 (no password required)

• One-tap mobile:  +13092053325,,85722786382#
   

Members of the public may also submit a written comment by emailing SMARTBoard@smartbus.org by 1:00 p.m. on the day of the meeting.

 

Requests for reasonable accommodations at SMART require advanced reservations. Individuals with disabilities requiring assistance should contact SMARTBoard@smartbus.org or 313-223-2110 as soon as possible. If you have difficulties joining the virtual session, contact SMARTBoard@smartbus.org and we will assist you to the best of our abilities.

 

Public Comment will proceed as follows:

• All comments: 3-minute limit per member of the public.
• Public comments will be received in the following order: 
  1. Members of the public present via Zoom
  2. Written comments via email.

 

Public comment shall be allowed for one participant at a time. Participants shall not speak until recognized by the Chairperson. Each participant, remote and in person, will be required to provide their name, county of residence, and the topic they would like to address. Online participants must also provide an email address, by sending the email address to SMARTBoard@smartbus.org. Online participants must also have camera access.

Virtual participation will be facilitated through Zoom. (link provided) To register to speak via zoom, a comment participant must “raise hand.” The meeting administrator will select individuals in the order received. Online participants will have 3 minutes to speak. Participants will be muted when the time expires. The Chairperson shall designate a timekeeper for purposes of enforcing the time limit.

CLICK HERE TO SEE FULL SERVICE BULLETINS

 

Know Before You Go! Service changes on multiple routes are coming Monday, April 21^st, 2025.

To view the full updated timetables for the routes below, use our new schedule lookup.

If you have any questions, please call our Customer Care team at (866) 962-5515. Thank you for riding SMART!

Routing Changes

• 140 Southshore, 160 Downriver, 250 Ford Road, 261 FAST Michigan: Buses will begin boarding from three separate bays at the Dearborn Transit Center. Look for wayfinding signage at the station.

 

 

From east to west:

• Route 261 will board at the first shelter.
• Routes 140 and 250 will board at the second shelter.
• Route 160 will board at the third shelter.

 

The fourth shelter on property is reserved for future service expansion.

 

• 415 Greenfield: A new southbound trip will depart Royal Oak Meijer at 11:03pm.

 

 

 

• 430 Main Street: Buses will serve new stops on the two morning trips and two afternoon trips to Royal Oak High School:
  • 13 Mile & Evergreen Street
  • Crooks & 13 Mile
  • Crooks & Normandy
  • Crooks & 14 Mile

 

These trips will also serve Route 760 stops along 14 Mile between Crooks and Main.

 

 

 

 

• 610 Kercheval–Harper: Starting Sunday, April 27 following the service change, buses will serve local stops on Sundays along Vernier between Harper and Kelly.

 

 

Full stop listing: Regular route to Vernier & Harper NW, then

• Vernier @ Meadows Apts
• Vernier @ Triumph Church (St. Peter)
• Vernier & Beaconsfield (Eastland)
• Vernier @ Dollar Tree (Fitness Center)
• Kelly @ Home Depot (northbound Kelly south of 8 Mile)
• Vernier & Kelly
• Vernier @ Lowe’s
• Vernier & Beaconsfield
• Vernier & Balfour
• Vernier & Peerless, then resume regular route

 

 

 

• 730 Ten Mile: All eastbound buses will begin serving the stop on northbound Kelly south of 8Mile, outside Home Depot. 

 

Westbound DDOT Route 17 boards one block south of this stop at Kelly & Collingham. Eastbound Route 17 boards at the southwest corner of 8 Mile & Kelly.

 

 

Minor Time Adjustments

• 125 Fort-Eureka: Weekday, Saturday, and Sunday trips
• 140 Southshore: Weekday trips
• 160 Downriver: Weekday and Saturday trips
• 200/210 Michigan Local: Weekday, Saturday, and Sunday trips
• 250 Ford Road: Weekday trips
• 261 FAST Michigan: Weekday, Saturday, and Sunday trips
• 275 South Telegraph: Weekday and Saturday trips
• 280 Western Wayne: Weekday, Saturday, and Sunday trips
• 305 Grand River: Weekday, Saturday, and Sunday trips
• 450/460 Woodward Local: Weekday trips
• 562/563 FAST Gratiot: Weekday, Saturday, and Sunday trips
• 730 Ten Mile: Weekday trips
• 780 15 Mile: Weekday trips

• 805 Grand River Park & Ride: Weekday trips

The bus operator's primary job is to operate the bus safely. If problems arise on the bus, the bus operator's priority is to determine if a passenger's safety or security is at stake. The operator will assess the severity of the problem and the resources available and respond accordingly. The bus operator, at his/her discretion and dependent on the circumstances, may choose to talk to the passenger, call for assistance, submit a MISC report on the incident at the end of their shift, or take no immediate action. In the case of minor infractions of the code of conduct, SMART’s general guideline for the operator would be to continue the route rather than inconvenience other riders by delaying service unless the situation requires immediate attention.

To help ensure the safety, security, comfort, and convenience of all those who use our services, please "ride right." When you ride right, you treat others as you would like to be treated and show respect for your bus operator, fellow passengers, and the transit vehicles and facilities you use.

Welcome to our "How to Ride" guide for the SMART Bus! 🚍 In these videos, we'll take you through each step of your journey to make your ride smooth, easy, and enjoyable. From approaching the bus to safely exiting, we’ve got you covered with all the essentials for fixed route and Flex.

🔹 **Approaching the Bus:** Learn the best way to signal and approach the bus as it arrives at your stop.
🔹 **Making Payments:** A simple guide on how to pay your fare, including options for tickets, passes, and contactless payments.
🔹 **Where to Sit:** Discover where to sit for a comfortable ride and the designated seating areas available.
🔹 **Rules to Abide By:** Review important rules and etiquette to ensure a pleasant experience for all passengers.
🔹 **Exiting the Bus:** Tips on how to prepare to exit and safely leave the bus when you reach your destination.

These videos will help you feel confident and ready to ride SMART Bus. Watch now for all the essential tips to make your transit experience seamless! Don’t forget to like, comment, and subscribe for more helpful transit guides. https://www.youtube.com/@MySMARTBus

SMART will hold the rescheduled Board of Directors meeting on Monday, January 27, 2025, at 1:00 PM on the sixth floor of the Buhl Building, located at 535 Griswold Street, Suite 600, Detroit, MI.

All physically present at the meeting must adhere to the following:

·      Please respect anyone needing or choosing to wear a mask.

·      People with symptoms of COVID-19 or exposure to someone with COVID-19 should wear a mask.

·      People positive for COVID-19 may not attend the meeting in person and should access the recording using the YouTube link below.

 

The agenda can be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of-Directors/Board-Meeting-Schedule.
Members of the public may attend in person. The Meeting will be live-streamed on YouTube and available at the following link: https://www.youtube.com/@MySMARTBus.

 

Members of the public may also submit a written comment to be read during the Public Comment period by emailing SMARTBoard@smartbus.org by 1:15 p.m. on the day of the meeting.

 

Requests for reasonable accommodations at SMART require advanced reservations. Individuals with disabilities requiring assistance should contact SMARTBoard@smartbus.org or 313-223-2110 as soon as possible. If you have difficulties joining the virtual session, contact SMARTBoard@smartbus.org and we will assist you to the best of our abilities.

 

Public Comment will proceed as follows:

 

• All comments: 3-minute limit per member of the public. Kindly state your name and county of residence.
• Public comments will be received in the following order:

 

• Members of the public who attend in person
• Written comments via email. The Board Administrator will read any submitted comments.