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SMART Sounding Board - March 13th

SMART Sounding Board

Time: March 13th, 2024 05:00 PM Eastern Time (US and Canada)
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Meeting ID: 815 5763 3887
Passcode: 554483


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Meeting ID: 815 5763 3887

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SMART Audit Committee Meeting

SMART will hold the December 7, 2023, Audit Committee meeting at 1:00 PM in the Buhl Building, located on 535 Griswold St. Suite 600, Detroit, MI 48226. Public Participation will only be available for members of the public attending in person or those who email comments per the process outlined below. All physically present at the meeting must adhere to the following:

Please respect anyone needing or choosing to wear a mask.

People with symptoms of COVID-19 or exposure to someone with COVID-19 should wear a mask.

People who are positive for COVID-19 may not attend the Meeting in person and should access the recording at the YouTube link below. The agenda can be found on SMART’s website: Members of the public may attend in person. The Meeting will be livestreamed on YouTube and available at the following URL: Members of the public may also submit a written comment to be read during the Public Comment period by emailing by 12:15 p.m. on the day of the meeting. Public Comment will proceed as follows:
• All comments: 3-minute limit per member of the public. Kindly state your name and city of residence.
• Public comments will be received in the following order:
• Members of the public who attend in person.
• Written comments via email. The Board Administrator will read any submitted comments.

SMART In-Person Interviews Every Thursday

On Thursdays, SMART is conducting in-person open interviews from 10am - 3pm! Join us for an interview and get hired the same day. Opportunities for bus operators, mechanics, coach service and shelter attendants, and more available.

Dates :

December 7th

December 14th

December 21st

December 28th

Locations : 

  • Macomb Terminal
    22900 15 Mile Rd, Clinton Twp, MI 48035
  • Oakland Terminal
    2021 Barrett St, Troy, MI 48084
  • Wayne Terminal
    30000 N. Industrial Dr. Inkster, Michigan 48141

Go to for more information.

SMARTer Mobility Surveys Begin October 1st

What is the SMARTer Mobility Program

SMART launched the SMARTer Mobility Program in early 2023 to evaluate their fixed route/ADA, connector general service, and the current micro transit pilot program to aid in the evaluation and analysis of the services within the region.

The goals of the SMARTer Mobility Program are to:

      • Establish microtransit as a permanent service
      • Create a user-friendly app for all transit service
      • Ensure that services are integrated
      • Expand public transit within new service areas

SMARTer Mobility Survey Conductors can easily be identified by their SMARTer Mobility branded tee shirts and safety vests :


The surveys can be taken on the transit vehicle during your trip, from the website or if prefered, can be filled out on a paper version.  You can take the survey now electronically at

Service Change September 11th

Service Changes Will Be Effective September 11, 2023.

** Route Extensions/Changes**


305 Grand River: Extended to Wixom, realigned to Grand River between Telegraph and 7 Mile [More Details] [List of New Stops]

525 Groesbeck: Now servicing Gratiot rather than Beaconsfield between Masonic and 14 Mile

740 Twelve Mile: Extended to Wixom on weekdays and Saturdays [More Details] [List of New Stops]

805 Grand River P&R: Extended to MDOT Park & Ride lot (Beck & 12 Mile) via Grand River,

Novi Road and 12 Mile [More Details] [List of New Stops]

New Stops Added:

261 FAST Michigan

• Merriman & Van Born • Michigan & Beech-Daly

450 Woodward Local Pontiac

462 FAST Woodward Pontiac-Auburn Hills [More Details]

• Woodward & Long Lake

Frequency Change:

280 Middlebelt/Beech Daly -

Trip time changes on all days, frequency changed from 60 to 75 minutes on Saturdays and Sundays

Verify schedule times on the new schedule look-up. Don’t forget to call our Customer Care

Representatives for more information. 866.962.5515

SMART August Hiring Event 8-11

SMART is hosting an in-person hiring event. Join us to fill out an application, conduct an interview, and get hired the same day. Opportunities for bus operators, mechanics, coach service and shelter attendants and more are available.

Advance applications are available at and encouraged to complete prior to arrival but are not required.

Start your career today with SMART!

SMART Celebrates Earth Day In Royal Oak April 22nd

SMART will be at the Oakland County Earth Day March and Rally, this Saturday April 22nd from 9am-1pm. Stop by our table to learn how SMART is doing our part in reducing our carbon footprint. 

  • One SMART bus potentially eliminates 60 cars on the road
  • SMART continues to add hybrid electric buses to its fleet, reducing carbon emissions
  • Public transportation produces 95% less volatile carbon monoxide and about 50% as much carbon dioxide and nitrogen oxide per passenger per mile
  • SMART recycles 600 tires, 4,224 gallons of anti-freeze and 12,554 gallons of oil (motor and transmission) annually
  • All SMART buses are biodiesel powered

Learn more about our FAST and SMART Flex services and you can plan your trip with us! 

Welcome Token Transit

Token Transit App will provide DART regional passes for SMART and DDOT by improving the overall digital ticketing experience for users.

  • The current Dart app, powered by Passport, ends its mobile ticketing functionality by February 28th
  • 24-Hour and 4-Hour passes on both the Dart app and Token Transit app can currently be purchased
  • 31-Day and 7-Day passes can only be bought via the Token Transit app

SMART/DDOT riders are asked to download the Token Transit app and create an account before March 1st and any unused purchased passes in a rider’s
Passport wallet will be transferred to Token Transit by March 1, 2023.

Riders are asked to download the Token Transit app via the Apple or Google Play store

  • Create an account
  • Search Dart Detroit to buy new passes
  • Select My passes to find unused passes

Token Transit will provide tech support at
•    The “Help” section in the app’s settings
•    The FAQ section at
•    Texting (415) 918-6628
•    Calling (415) 918-6536.

What is ADA paratransit service?

ADA Paratransit Service is an advanced reservation, curb-to-curb service that is provided for people who are unable to use the SMART Fixed Route bus service because of a disability. In order to use ADA service, you must be ADA certified. ADA certification requires an application process.


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