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ADA FAQs

Zoom to the Zoo

 
                          

SMART and the Detroit Zoo are teaming up to get you and your family to summer fun! Between summer construction and the increased attendance at the zoo, it’s difficult to reach this popular destination. Luckily, SMART and the Detroit Zoo have a plan to make your trip quick, easy and affordable.

$2 Off of Admission

Free Fountain Drinks

Free Ride Home

$8 Parking Fee Waived

How it works:

You will pay your $2 fare when you board SMART and tell the driver you want to “Zoom to the Zoo”. The driver will then print a free Zoom to the Zoo ticket for you to take to the gate at the Zoo.  When you present your ticket, you will be given a $2 discount on entry, a courtesy ticket to get home and a wristband for free fountain drinks while in the zoo. 

What if I have a prepaid zoo ticket or membership pass?

Prepaid zoo tickets will get a free carousel ride! 

What if I have a SMART pass?

If you are a monthly pass holder, you will be issued a SMART courtesy ticket to be used anytime!


How to get there:

Direct Connections on SMART

SMART has a direct connection to the Detroit Zoo via:

FAST Woodward 461/462 routes  - 7 days a week during the zoo's hours of operation.

Route 730
 

SMART's 740 Route - Sundays only

 
Other SMART connections

The following SMART Crosstown routes provide options to transfer to FAST Woodward 461/462 for direct connections to the Detroit Zoo.

    Route 710

    Route 740

    Route 760

    Route 780

You can also ride any FAST Route and transfer to the routes listed.


New to riding?

Excited to try out public transit for the first time, but now sure how to go about it? Not a problem.

SMART Fixed Route  

How to Ride the Bus 


Traveling with Strollers

If you’re traveling with a stroller, remember you are responsible for your own personal equipment. Strollers, even those occupied with children, shall not be stored in the wheelchair securement area. Drivers are prohibited from restraining anything other than wheelchairs, scooters, or adult strollers.

Please remember you are only able to bring as many bags and equipment as you are able to handle yourself and don’t block the aisle.

FAST Service

Dart, A New Way To Pay

MySMART

Register for MySMART!

 

When you sign up for a MySMART account, you will receive a personal correspondence about your route, including:

    Service Changes

    Job Openings at SMART

    Community News Important to you

Additionally, you can receive promotional and marketing emails that update you on exciting events like:

    Holiday Pass Giveaways

    Driver Appreciation Month

    Customer Appreciation Month

    Special Events

Best of all, it’s FREE. You can subscribe or unsubscribe at any time!

How to sign up for these informational emails

When you create and log on to your MySMART account at www.smartbus.org, you will see this option:  

     

From there you can select one or both options to receive emails directly to your inbox!

It is important to select the exact routes you want to hear about. To do so, scroll to the bottom of the page after logging on to MySMART and Manage your Favorite Route:

Other ways to stay updated include Twitter or Facebook!

Know Before You Go - End of Summer Detours

Holiday Service

MONDAY, September 3

Fixed Route

Operating Sunday service

Customer Service - Closed

Downtown and Royal Oak Transit Centers -


Connector
The following services will not operate:
• Connector
• Somerset Shuttle
• Oakland Mall Shuttle
• Farmington/Farmington HillsDial-A-Ride
• Groesbeck Flex Route Service

Customer Service is closed
• Be sure to book your Connector and/or ADA trip by 4:00 p.m. on Friday, August 31 for trips on Tuesday, September 4

Prearranged ADA trips will operate as scheduled on Monday, September 3rd

Visit our website or call Customer Service for additional details.

There's a Lot Riding on Us