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SMART Board Meeting Canceled April 27th

The SMART Board of Directors meeting for today, April 27, 2023, at 6 p.m. at Oakland Community College, 2900 Featherstone Road, Auburn Hills, MI, 48326, is CANCELLED.

We ask that our riders and participants please forgive us during this extenuating circumstance, as we rarely cancel our Board meetings.

SMART certainly recognizes the importance of our Board meetings to our riders and participants!

We fully anticipate convening our next SMART Board meeting in Detroit, Buhl Building 535 Griswold Ste. 600 Detroit, MI 48226 on May 25, 2023, at 2:00p.m.

SMART Celebrates Earth Day In Royal Oak April 22nd

SMART will be at the Oakland County Earth Day March and Rally, this Saturday April 22nd from 9am-1pm. Stop by our table to learn how SMART is doing our part in reducing our carbon footprint. 

  • One SMART bus potentially eliminates 60 cars on the road
  • SMART continues to add hybrid electric buses to its fleet, reducing carbon emissions
  • Public transportation produces 95% less volatile carbon monoxide and about 50% as much carbon dioxide and nitrogen oxide per passenger per mile
  • SMART recycles 600 tires, 4,224 gallons of anti-freeze and 12,554 gallons of oil (motor and transmission) annually
  • All SMART buses are biodiesel powered

Learn more about our FAST and SMART Flex services and you can plan your trip with us! 

Service Change April 10th

Time & Frequency Changes
for the following routes:


275 Telegraph - Taylor / Tel-Twelve
Minor trip shift on Saturdays

462 FAST Woodward
Weekday frequency change from 25 minutes
to 30 minutes. Stop added at Baldwin & Kennett


510 Van Dyke
Saturday correction to timetables


710 Nine Mile
Weekday frequency change from 30 minutes
to 45 minutes


Verify schedule times on the new schedule look-up.
Don’t forget to call our
Customer Care Representatives for more information.

FAST Routes to Opening Day April 6th

[ VIEW MAP ]

 

261 FAST Michigan - Eastbound and Westbound

 

Comerica Park and the Little Caesars Arena (LCA)

  • Deboard at the Woodward/Clifford stop. Comerica Park is about 4 blocks north.
  • To get to the LCA, transfer to the QLineDDOT Woodward or FAST Woodward 461/462 in Grand Circus Park.
  • DDOT Woodward and FAST Woodward 461/462 deboard at the LCA stop (Temple).
  • QLine deboards at Adelaide street.
  • To return to the Woodward/Clifford stop, board DDOT Woodward and FAST Woodward 461/462 at the LCA stop (Temple) and QLine at Sproat Street.

 

461/462 FAST Woodward - Southbound

 

Comerica Park

  • Deboard at Woodward/Clifford. Comerica Park is about 4 blocks north.

LCA

  • Deboard at the LCA stop (Temple).

 

461/462 FAST Woodward - Northbound

 

Comerica Park

  • Board at the Grand Circus Park stop.

LCA

  • Board at the LCA stop (Temple)

 

563 FAST Gratiot - Southbound

 

Comerica Park

  • Deboard at the Spirit Plaza stop.
  • Transfer to the DDOT Woodward or QLine just north of Spirit Plaza.
  • Deboard the DDOT Woodward and QLine at Grand Circus Park. Comerica Park is about 4 blocks north.

 

LCA

  • Deboard at the Spirit Plaza stop.
  • Transfer to the DDOT Woodward or QLine just north of Spirit plaza.
  • DDOT Woodward deboards at Woodward/Winder.
  • QLine deboards at Adelaide street. 

 

563 FAST Gratiot - Northbound

 

  • Board DDOT Woodward or FAST Woodward 461/462 at the LCA stop (Temple)
  • Board QLine at Sproat Street.
  • Deboard at Woodward/Larned and transfer to the 563 FAST Gratiot.

 

Welcome Token Transit

Token Transit App will provide DART regional passes for SMART and DDOT by improving the overall digital ticketing experience for users.

  • The current Dart app, powered by Passport, ends its mobile ticketing functionality by February 28th
  • 24-Hour and 4-Hour passes on both the Dart app and Token Transit app can currently be purchased
  • 31-Day and 7-Day passes can only be bought via the Token Transit app

SMART/DDOT riders are asked to download the Token Transit app and create an account before March 1st and any unused purchased passes in a rider’s
Passport wallet will be transferred to Token Transit by March 1, 2023.

Riders are asked to download the Token Transit app via the Apple or Google Play store

  • Create an account
 
  • Search Dart Detroit to buy new passes
 
  • Select My passes to find unused passes
 
 
 

Token Transit will provide tech support at
•    The “Help” section in the app’s settings
•    The FAQ section at support.tokentransit.com
•    Texting (415) 918-6628
•    Calling (415) 918-6536.

Beautify Your Community in 2023!

Every SMART commute starts and ends at a bus stop. When we partner with volunteers in the community, we are able to keep those bus stops safe and clean not only for our riders, but also for the local neighborhood. By adopting a stop in your community, you are able to promote your group or business locally, while supporting public transit.  Your efforts help:

• Stimulate your local economy

• Improve the appearance of your neighborhood

• Generate community pride and receive public recognition for your efforts

• Create a clean, safe and secure bus stop for all riders

When you adopt a stop, we recognize you with an Adopt-A-Stop sign and provide you with an introductory maintenance kit.  As an adoptee, you agree to keep the area clean of trash and to remove snow and ice in the winter for one year. As the eyes and ears in your community, you would call SMART if you see a broken window, missing trash cans or graffiti.  SMART will handle the repair and replacement of any structural items.

Adopt-A-Stop is a great, inexpensive way to support your local economy and provide a safe way for riders who live, work or visit your neighborhood. You will be recognized for your efforts with a personalized sign at the stop, be listed with the other Adopt-A-Stop sponsors on SMART’s website and be recognized through SMART’s social media. 

 

If you, your business, church, or school are interested in supporting public transportation in your area, please be sure to download and submit the below Adopt-A-Stop Application and Waiver to SMART at, adoptastop@smartbus.org or call (313) 223-2352 for more information. 

AdoptAStop Flyer 

AdoptAStop Waiver

 

Flex in Farmington/Farmington Hills!

Zoom to the Zoo today!

SMART and the Detroit Zoo are teaming up to get you and your family to some family fun that will make your trip quick, easy and affordable! 

Enjoy a ride on a SMART or FAST bus to the Detroit Zoo and receive:

  • $2 off admission
  • Free fountain drinks
  • Free carousel ride
  • Free return ride

It’s easy to do!

  • Book your Detroit Zoo reservation at DetroitZoo.org or call (248) 541-5717. All guests visiting the Detroit Zoo who are not Detroit Zoological Society members are required to purchase tickets in advance.
  • Visit smartbus.org or call (866) 962-5515 to get route and schedule information
  • Tell your driver you want to Zoom to the Zoo for your ticket
  • Present your Zoom to the Zoo ticket upon Zoo admission
  • Receive all the benefits above!

What if I have a prepaid zoo ticket or membership pass?

Prepaid zoo tickets will get a free carousel ride! 

What if I have a SMART pass?

If you are a monthly pass holder, you will be issued a SMART courtesy ticket to be used anytime!

How to get there:

Direct Connections on SMART

SMART has a direct connection to the Detroit Zoo via:

Other SMART connections

The following SMART Crosstown routes provide options to transfer to FAST Woodward 461/462 for direct connections to the Detroit Zoo.

  • Route 710 - 9 Mile
  • Route 740 - 12 Mile Crosstown
  • Route 760 - 13 Mile/14 Mile Crosstown
  • Route 780 - 15 Mile Crosstown

You can also ride any FAST Route and transfer to the routes listed.

New to riding?

Excited to try out public transit for the first time, but now sure how to go about it? Not a problem.

SMART Fixed Route  

How to Ride the Bus 


Traveling with Strollers

If you’re traveling with a stroller, remember you are responsible for your own personal equipment. Strollers, even those occupied with children, shall not be stored in the wheelchair securement area. Drivers are prohibited from restraining anything other than wheelchairs, scooters, or adult strollers.

Please remember you are only able to bring as many bags and equipment as you are able to handle yourself and don’t block the aisle.

SMART Flex Microtransit Service

COVID-19 Updates

Posted June 8th, 2020

June 8th Service Changes

Posted June 4, 2020

SMART COVID-19 Safety Playbook coordinates our efforts to keep employees and riders safer, provide clear guidance on what to do, and make all SMART staff aware of all our COVID-19 mitigation measures – both front-and-center and behind-the-scenes. 

Posted Date 4/27/2020

April 27th Service Changes

Posted Date 4/21/2020

New Connector COVID-19 Rules

Posted Date: 4/8/2020

SMART is suspending commuter routes that will be replaced with advanced reservation shuttles. All other routes will still be running the March 31st service reduction. 

Posted Date: 4/3/2020

SMART implemented another round of service reductions starting March 31, 2020. As the COVID-19 pandemic continues, SMART is committed to providing service for those who have no other alternative transportation to make essential trips to work, grocery stores and for necessary, schedule appointments such as dialysis treatments. SMART is identified as ‘critical infrastructure’ and its employees deemed essential workers in the Governor’s Executive Order 2020-21 to Stay Home, Stay Safe.

The schedule look up can be found online. 

Posted Date: 3/23/2020

SMART will continue to provide bus services after mass transit service and its workers were identified as ‘critical infrastructure’ in the Governor’s Executive Order 2020-21.  Mass Transit services and our workers are listed as Essential Critical Infrastructure Workers in the published list from The Cybersecurity and Infrastructure Security Agency (CISA).  Read the full press release.

Posted Date: 3/19/2020

In response to the daily changes in our life related to Coronavirus (COVID-19), SMART is instituting a service reduction plan beginning Monday, March 23, 2020. Learn more at SMART Reduced Service Information

Posted Date: 3/18/2020
SMART has hired a company to perform electrostatic microbacterial spray treatments of the buses and the terminals which include the kitchens, restrooms, driver’s lounge, maintenance lounge and the front office. This service creates a coating that kills current and future germs for approximately 7 days. We will be applying this treatment regularly until further notice. The first application of the spray treatment at all three terminals was applied Wednesday night.

Posted Date: 3/17/2020
New Updates:

  • All SMART service is currently operating until further notice
  • Bus service reductions will begin soon due to declining ridership
  • Free rides continue on all service until further notice
  • Updates on SMART service can be found at www.smartbus.org  

SMART is continuing to operate full service until further notice.  However, fixed route bus service reductions will begin soon due to declining ridership. The reduced bus service is designed to maintain the existing geographic route coverage and similar hours of service with reduced frequency.  SMART will provide ample public notice prior to the reduction of service.   

SMART Takes Additional Steps in Response to COVID-19

Posted Date 3/16/2020
SMART plays an important role in protecting the health of our employees and the riding public and is taking a number of steps to prevent the spread of the virus.
See the press release below!

SMART takes steps to protect riders and employees to prevent the spread of COVID-19

Posted Date 3/14/2020
SMART wants you to know your safety and well-being is of utmost importance to us.  To ensure that we take the necessary steps, we have been actively monitoring the Novel Coronavirus (COVID-19) to learn the best ways to address the health and safety of our drivers, riders, staff and the community.  We are following the guidance from various public health officials and government agencies including the Centers for Disease Control and Prevention (CDC), our local County Public Health Departments and the Michigan Department of Health and Human Services.  We also are in communication with the Michigan Department of Transportation (MDOT) and the Federal Transportation Administration (FTA).   We will continue updating this site with more information.

SMART plays an important role in protecting the health of our employees and the riding public and is taking a number of steps to prevent the spread of the virus.  The goal at SMART during these challenging times is to maintain current service levels and keep the Authority operating at full capacity. 

Steps We Are Taking

  • We are following the guidance from various public health officials and government agencies including the Centers for Disease Control and Prevention (CDC), our local County Public Health Departments and the Michigan Department of Health and Human Services.
  • SMART staff has participated in webinars with various organizations including the American Public Transportation Association (APTA) to gain any insight from other transit agencies that have experienced similar situations.
  • In communication with Michigan Department of Transportation (MDOT) and the Federal Transportation Administration (FTA). 
  • SMART Maintenance team is performing its nightly cleaning routine. 
    • We are using CDC recommended industrial-strength antibacterial products.
    • Wiping and spraying with disinfectant high-touch areas throughout the bus and in/and around the driver seating area. 
  • We have already taken steps to prevent the spread of the virus by ordering additional anti-bacterial products for distribution to our drivers and employees.

Things you can do to prevent spreading germs

SMART has communicated with our employees on the proper hygiene to stay healthy.  We encourage, you, our riders to take these steps, as well, to keep yourself and others around you safe and stop the spread of viruses.

  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Clean and disinfect surfaces frequently touched at work and home.
  • Wash your hands often with soap and water for at least 20 seconds.  If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol content.

Please know SMART is doing everything reasonable to make it safe for our passengers to continue to ride and prevent the spread of the virus. We are monitoring the situation and will take the necessary actions to best address this situation as it evolves.  We will be diligently updating our website, smartbus.org with any updates for our riders. 

Community Partners
Any rider looking to learn more about how their community transportation is operating during this time will need to reach out to their city or community. This information is available on our community page. 

Additional Information

Corona Virus Update (English) (Spanish) (Arabic)

Additional Resources

Center For Disease Control and Prevention (CDC)

World Health Organization (WHO)

Michigan Department of Health and Human Services (MDHHS)

COVID-19 Hotline, Open Seven Days a Week from 8AM-5PM. #1-888-535-6136

SMART Information Published

Officials Increase Cleaning, Sanitizing of Buses, Streetcars as Coronavirus Concerns Rise

 

 

 

 

 

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