ADA FAQs

SMART Sounding Board

We want YOUR feedback! Every second Wednesday of the month. Members of our executive team and customer service teams will hold a 30-minute open ZOOM session for attendees to voice their opinions, suggestions and concerns in an effort to make SMART better for our riders. This month's SMART Sounding Board will be Wednesday, January 10th at 5pm EST. See below for ZOOM Details :

Please click the link below to join the webinar:
https://smartbus.zoom.us/j/81557633887?pwd=WJyC2oOYMYEp8q6CXC9IwrkMxe7wuw.MQdyTIu0xNu-OXGZ
Passcode: 554483
Or One tap mobile :
+19292056099,,81557633887# US (New York)
+13017158592,,81557633887# US (Washington DC)
Or Telephone:
Dial(for higher quality, dial a number based on your current location):
+1 929 205 6099 US (New York)
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 931 3860 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 507 473 4847 US
+1 564 217 2000 US
Webinar ID: 815 5763 3887
International numbers available: https://smartbus.zoom.us/u/kdynEb3B4D

Macomb Expansion : Route 560 Gratiot Local

UPDATED ROUTES AND SCHEDULES

560 Gratiot Local is Expanding.

Beginning Monday, January 8th, route 560 Gratiot Local will begin serving new stops in Chesterfield Township and New Baltimore along 23 Mile from Gratiot to Cypress!

New key destinations include Henry Ford Health Macomb clinics, Aspen Creek apartments, Bayview Medical Center, Bayside Shopping Plaza, Redwood townhomes, New Baltimore Trade Center, Altman Plaza, Harbor Oaks psychiatric hospital, and 42nd District Court

Weekday and Saturday service: trips every hour from 6 a.m. to 10 p.m.

Sunday service: trips every other hour from 6:30 a.m. to 8:30 p.m.

UPDATED ROUTES AND SCHEDULES

SMART Sounding Board

We want YOUR feedback! Every second Wednesday of the month. Members of our executive team and customer service teams will hold a 30-minute open ZOOM session for attendees to voice their opinions, suggestions and concerns in an effort to make SMART better for our riders. This month's SMART Sounding Board will be Wednesday, December 13th at 5pm EST. See below for ZOOM Details :

When: Dec 13, 2023 05:00 PM Eastern Time (US and Canada)

Please download and import the following iCalendar (.ics) files to your calendar system.

Monthly: https://smartbus.zoom.us/webinar/tZUocu6urTgiEtO7IZQF5uoXy3SfwcMQmQeY/ics?icsToken=98tyKuGpqz4tHNeWuBGARpwcGY_4KO7ztnZHj7dyyzbfMgYGdwzOL7FxNKV8Pend

Topic: SMART Sounding Board

Please click the link below to join the webinar:
https://smartbus.zoom.us/j/81557633887?pwd=WJyC2oOYMYEp8q6CXC9IwrkMxe7wuw.MQdyTIu0xNu-OXGZ

Passcode: 554483
Or One tap mobile :
+19292056099,,81557633887# US (New York)
+13017158592,,81557633887# US (Washington DC)
Or Telephone:
Dial(for higher quality, dial a number based on your current location):
+1 929 205 6099 US (New York)
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 931 3860 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 507 473 4847 US
+1 564 217 2000 US
Webinar ID: 815 5763 3887
International numbers available: https://smartbus.zoom.us/u/kdynEb3B4D

SMART Audit Committee Meeting

SMART will hold the December 7, 2023, Audit Committee meeting at 1:00 PM in the Buhl Building, located on 535 Griswold St. Suite 600, Detroit, MI 48226. Public Participation will only be available for members of the public attending in person or those who email comments per the process outlined below. All physically present at the meeting must adhere to the following:
•
Please respect anyone needing or choosing to wear a mask.
•
People with symptoms of COVID-19 or exposure to someone with COVID-19 should wear a mask.
•
People who are positive for COVID-19 may not attend the Meeting in person and should access the recording at the YouTube link below. The agenda can be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of-Directors/Board-Meeting-Schedule Members of the public may attend in person. The Meeting will be livestreamed on YouTube and available at the following URL: https://www.youtube.com/@MySMARTBus. Members of the public may also submit a written comment to be read during the Public Comment period by emailing SMARTBoard@smartbus.org by 12:15 p.m. on the day of the meeting. Public Comment will proceed as follows:
• All comments: 3-minute limit per member of the public. Kindly state your name and city of residence.
• Public comments will be received in the following order:
• Members of the public who attend in person.
• Written comments via email. The Board Administrator will read any submitted comments.

SMART Board of Directors Meeting December 7th

SMART will hold the December 7, 2023, Board of Directors meeting at 2:00 PM in the Buhl Building, located on 535 Griswold St. Suite 600, Detroit, MI 48226.
Public Participation will only be available for members of the public attending in person or those who email comments per the process outlined below.

All physically present at the meeting must adhere to the following:
• Please respect anyone needing or choosing to wear a mask.
• People with symptoms of COVID-19 or exposure to someone with COVID-19 should wear a mask.
• People who are positive for COVID-19 may not attend the Meeting in person and should access the recording at the YouTube link below.
The agenda can be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of-Directors/Board-Meeting-Schedule
Members of the public may attend in person. The Meeting will be livestreamed on YouTube and available at the following URL: https://www.youtube.com/@MySMARTBus.
Members of the public may also submit a written comment to be read during the Public Comment period by emailing SMARTBoard@smartbus.org by 1:15 p.m. on the day of the meeting.

Public Comment will proceed as follows:
• All comments: 3-minute limit per member of the public. Kindly state your name and city of residence.
• Public comments will be received in the following order:
• Members of the public who attend in person.
• Written comments via email. The Board Administrator will read any submitted comments.

Board of Directors Meeting 10-26

PUBLIC NOTICE

SMART will hold the October 26, 2023, Board of Directors meeting at 2:00 PM in the Buhl Building, located on 535 Griswold St. Suite 600, Detroit, MI 48226.

Public Participation will only be available for members of the public attending in person or those who email comments per the process outlined below.

All physically present at the meeting must adhere to the following:

Please respect anyone needing or choosing to wear a mask.
People with symptoms of COVID-19 or exposure to someone with COVID-19 should wear a mask.
People who are positive for COVID-19 may not attend the Meeting in person and should access the recording at the YouTube link below.

The agenda can be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of-Directors/Board-Meeting-Schedule

Members of the public may attend in person. The Meeting will be livestreamed on YouTube and available at the following URL: https://www.youtube.com/@MySMARTBus.

Members of the public may also submit a written comment to be read during the Public Comment period by emailing SMARTBoard@smartbus.org by 1:15 p.m. on the day of the meeting.

Public Comment will proceed as follows:

All comments: 3-minute limit per member of the public. Kindly state your name and city of residence.
Public comments will be received in the following order:
- Members of the public who attend in person.
- Written comments via email. The Board Administrator will read any submitted comments.

SMARTer Mobility Surveys Begin October 1st

What is the SMARTer Mobility Program

SMART launched the SMARTer Mobility Program in early 2023 to evaluate their fixed route/ADA, connector general service, and the current micro transit pilot program to aid in the evaluation and analysis of the services within the region.

The goals of the SMARTer Mobility Program are to:

- - Establish microtransit as a permanent service
  - Create a user-friendly app for all transit service
  - Ensure that services are integrated
  - Expand public transit within new service areas

SMARTer Mobility Survey Conductors can easily be identified by their SMARTer Mobility branded tee shirts and safety vests :

The surveys can be taken on the transit vehicle during your trip, from the website or if prefered, can be filled out on a paper version. You can take the survey now electronically at https://smarter-mobility.org/

Board of Directors Meeting 9-28

PUBLIC NOTICE

SMART will hold the September 28, 2023, Nominating Committee Meeting at 1:30 PM and the Board of Directors meeting at 2:00 PM in the Buhl Building, located on 535 Griswold St. Suite 600, Detroit, MI 48226.

Public Participation will only be available for members of the public attending in person or those who email comments per the process outlined below.

All physically present at the meeting must adhere to the following:

Please respect anyone needing or choosing to wear a mask.
People with symptoms of COVID-19 or exposure to someone with COVID-19 should wear a mask.
People who are positive for COVID-19 may not attend the Meeting in person and should access the recording at the YouTube link below.

The agenda can be found on SMART’s website: http://www.smartbus.org/About/Our-Organization/Board-of-Directors/Board-Meeting-Schedule

Members of the public may attend in person. The Meeting will be livestreamed on YouTube and available at the following URL: https://www.youtube.com/@MySMARTBus.

Members of the public may also submit a written comment to be read during the Public Comment period by emailing SMARTBoard@smartbus.org by 1:15 p.m. on the day of the meeting.

Public Comment will proceed as follows:

All comments: 3-minute limit per member of the public. Kindly state your name and city of residence.
Public comments will be received in the following order:
- Members of the public who attend in person.
- Written comments via email. The Board Administrator will read any submitted comments.

Oakland County Expansion 9-11-2023

Arts Beats And Eats

The 2023 Corewell Health Juried Fine Art Show is located on the southern edge of the festival site. Artists from across the nation will pack the streets and showcase on 7th Street between Lafayette & Washington, Washington between 7th and Lincoln, and Lincoln between Washington and Center.

Soaring Eagle Arts, Beats & Eats presented by Flagstar Bank is Oakland County’s celebration of art, music, food, and community that takes place in Downtown Royal Oak on Labor Day Weekend. Plan your trip to Royal Oak at smartmovesus.com

The art fair hours are: