What makes an ADA trip legal?   A legal ADA paratransit trip should be comparable in length to an identical trip on the fixed...

Will I have to transfer buses?   The ADA ensures the trip is ‘curb-to-curb service equal’ to that provided by the...

How are transfer points chosen?   Transfer points are chosen based on written permission of the property owner.  These...

Will SMART send me an ADA card?

 

No, SMART does not issue ADA certification cards.

If my disability is permanent, is my ADA certification permanent?  Will SMART inform me when my ADA certification is about to...

If my medical condition changes will that impact my ADA Certification?    If your medical condition changes and impacts...

What are the dates of SMART’s conditional winter ADA certification?

December 1 – March 31.

How is ADA paratransit eligibility determined?  Disability alone does not determine ADA paratransit eligibility; the decision...

How do I travel as a visitor on another system’s ADA service in a different city?   If an individual presents...

Is there a limit on how many destinations or legs of a trip a paratransit rider may request in a given day?  No. Paratransit...