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Quick Connect

Thursday, November 5, 2020/Categories: Uncategorized

  

Quick CONNECT is the smartest way to get around in Farmington & Farmington Hills.  Using the Moovit On-Demand app helps connect you to your community, when and where you want it!

You can ride Quick CONNECT Monday through Friday, from 6 a.m. to 6 p.m. Just download the Moovit App and with just a few clicks order your ride.  With shorter wait times it means you can get around town quickly. 

Take a look at how easy it is to download the app and schedule your ride – right from your phone.

image depicts a youtube screen shot and reads Move it: Introducing Quick Connect by SMART. Powered by Move it on demand, the smartest way to get around town.

FAQ’s:

How do I schedule a ride on Quick Connect?

To book your trip:

  • Download the Moovit app in the Google Play Store or Apple Store
  • Enter your Destination
  • Search Routes and select “order” to book your SMART Connect
    • You can also schedule a trip for the future by changing your departure time
    • Be sure to indicate if you have more than one rider
  • Follow the itinerary and directions to your pick-up location – you may need to walk a short distance to a nearby pickup point
    • If you notice an obstacle at your pick up spot, or cannot reach this destination for another reason, please give us a call at 866.962.5515.
  • Vehicles are wheelchair accessible for any rider

Who do I contact with an app problem?

If you have an issues, please call us at 866.962.5515. Then select the following options - “1 - Connector”, “4 - Same Day Service”, then “1 - Quick Connect Farmington/Farmington Hills”.  The dispatcher will be able to help you.

Where can I travel to on the Quick CONNECT service?

Quick CONNECT buses will travel in and around the Cities of Farmington and Farmington Hills. 

What if don’t have a smart phone or cannot download the app for a different reason?

Download the app for the quickest way to reserve your ride.  However, don’t worry, if you are not able to download the app, you can still schedule your ride by calling us at 866.962.5515. Then select the following options - “1 - Connector”, “4 - Same Day Service”, then “1 - Quick Connect Farmington/Farmington Hills”.  The dispatcher will help you schedule your ride.

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