How do I travel as a visitor on another system’s ADA service in a different city?   If an individual presents...

Is there a limit on how many destinations or legs of a trip a paratransit rider may request in a given day?  No. Paratransit...

Is SMART required to allow a passenger to travel with a comfort animal?  No.  Under the ADA, SMART and other public transit...

What do I do if I have severe allergies to something I encounter on a SMART ADA paratransit bus, such as service animals and other...

May I change my drop-off location on complementary paratransit service the same day? No. Because paratransit is a shared ride,...

Can SMART negotiate my pickup time?  Yes, under Department of Transportation (DOT) Americans with Disabilities Act (ADA)...

May a wheelchair user enter a lift platform and vehicle in the manner they prefer (e.g., entering facing forward or backing on)?...

How are transfer points chosen? Transfer points are chosen based on written permission of the property owner.  These points are...

You many only bring as many items as you are able to carry or secure to your wheelchair/scooter.  Items that you are unable to hang...