SMART will hold its Board of Directors meeting on Thursday, July 24, 2025 at 2:00 P.M. at Ferndale City Hall, located at 300 E. Nine Mile Road, Ferndale, MI 48220.  The agenda can be found on SMART’s website:http://www.smartbus.org/About/Our-Organization/Board-of- Directors/Board-Meeting-Schedule.  Members of the public may attend in person or via zoom. The Meeting will be live streamed on YouTube and available at the following link: https://www.youtube.com/@MySMARTBus.

To attend virtually; on a smartphone, tablet, or computer; please enter this URL in a web browser:

• https://smartbus.zoom.us/j/86728758619

·       Via phone only, please dial: +1 305 224 1968 

·       Webinar ID: 867 2875 8619 (no password required)

·       One-tap mobile:  +19292056099,,86728758619# US

Members of the public may also submit a written comment by emailing SMARTBoard@smartbus.org by 12:45 p.m. on the day of the meeting.

Requests for reasonable accommodations at SMART require advanced reservations. Individuals with disabilities requiring assistance should contact SMARTBoard@smartbus.org or 313-223-2110 as soon as possible. If you have difficulties joining the virtual session, contact SMARTBoard@smartbus.org and we will assist you to the best of our abilities. ASL interpreter services will be provided for the 2 p.m. Board Meeting. Should an individual require any other interpretation services for that 2 p.m. Meeting, please contact SMARTBoard@smartbus.org or 313-223-2110 at least 72 hours prior to the Meeting.

Public Comment will proceed as follows:

• All comments: 3-minute limit per member of the public.
• Public comments will be received in the following order: 

1. Members of the public who attend in person
2. Members of the public present via Zoom
3. Written comments via email.

Public comment shall be allowed for one participant at a time. Participants shall not speak until recognized by the Chairperson. Each participant, remote and in person, will be required to provide their name, county of residence, and the topic they would like to address. Online participants must also provide an email address, by sending the email address to SMARTBoard@smartbus.org. Online participants must also have camera access.

Virtual participation will be facilitated through Zoom. (link provided) To register to speak via zoom, a comment participant must “raise hand.” The meeting administrator will select individuals in the order received. Online participants will have 3 minutes to speak. Participants will be muted when the time expires. The Chairperson shall designate a timekeeper for purposes of enforcing the time limit.

Emailed public comment will not be read but printed, copied, and made available at the meeting.

☀️ SUMMER VIBES & TRANSIT TIPS! | SMARTcast Ep. 2 🚌🌽🎶

Welcome back to SMARTcast: Your Stop for Everything Transit in Macomb, Oakland, and Wayne Counties! This week, our transit trailblazers Jordan Irving and Paul Johnson III are joined by a special guest—fellow SMART Ombudsperson Erika DeLange —for a sunshine-soaked ride through all things **summer + transit**. 🎡 **Where should you ride this summer?** We’re talking local **farmers' markets**, sizzling **summer festivals**, and smooth trips to **outdoor concerts**—all easily reachable on the SMART bus. 👗 **Fashion in Transit? Yes, please.** From breathable fabrics to anti-theft bags and bus-friendly footwear, the crew breaks down how to look cute, stay comfy, and keep it *practical* on the go. Whether you’re a daily rider or just looking for weekend adventures, this episode is your ultimate **transit-style survival guide** for summer! 📍**Hop on, ride SMART, and explore your city—fashionably.** 👇Hit that play button, drop a comment, and tell us your favorite transit destination this summer! 

Know Before You Go! Service changes on multiple routes are coming Monday, June 23^rd, 2025.

If you have any questions, please call our Customer Care team at (866) 962-5515. Thank you for riding SMART!

Destination Sign Updates

In response to rider feedback, we’ve started the process of updating trip headsigns for easier wayfinding and better legibility. FAST Woodward Route 462 riders, please note the following change on northbound buses effective June 23^rd:

TO GLCX/AUBURN MILE (Old)  TO AUBURN MILE VIA PONTIAC (New)

The route and stop pattern on all FAST Woodward trips remains the same.

Stop Relocations

• 461/462 FAST Woodward: On Monday, June 9^th, Woodward & Maple NB (Birmingham) was relocated approximately 400 feet south to a newly constructed shelter outside the AAA building, just north of Forest Avenue. Trip planning apps will show this new location starting Monday, June 23^rd. Effective immediately, buses are no longer serving the old stop location at the southeast corner of Woodward & Maple.

The bus operator's primary job is to operate the bus safely. If problems arise on the bus, the bus operator's priority is to determine if a passenger's safety or security is at stake. The operator will assess the severity of the problem and the resources available and respond accordingly. The bus operator, at his/her discretion and dependent on the circumstances, may choose to talk to the passenger, call for assistance, submit a MISC report on the incident at the end of their shift, or take no immediate action. In the case of minor infractions of the code of conduct, SMART’s general guideline for the operator would be to continue the route rather than inconvenience other riders by delaying service unless the situation requires immediate attention.

To help ensure the safety, security, comfort, and convenience of all those who use our services, please "ride right." When you ride right, you treat others as you would like to be treated and show respect for your bus operator, fellow passengers, and the transit vehicles and facilities you use.

Welcome to our "How to Ride" guide for the SMART Bus! 🚍 In these videos, we'll take you through each step of your journey to make your ride smooth, easy, and enjoyable. From approaching the bus to safely exiting, we’ve got you covered with all the essentials for fixed route and Flex.

🔹 **Approaching the Bus:** Learn the best way to signal and approach the bus as it arrives at your stop.
🔹 **Making Payments:** A simple guide on how to pay your fare, including options for tickets, passes, and contactless payments.
🔹 **Where to Sit:** Discover where to sit for a comfortable ride and the designated seating areas available.
🔹 **Rules to Abide By:** Review important rules and etiquette to ensure a pleasant experience for all passengers.
🔹 **Exiting the Bus:** Tips on how to prepare to exit and safely leave the bus when you reach your destination.

These videos will help you feel confident and ready to ride SMART Bus. Watch now for all the essential tips to make your transit experience seamless! Don’t forget to like, comment, and subscribe for more helpful transit guides. https://www.youtube.com/@MySMARTBus

Know Before You Go! Service changes on multiple routes are coming Monday, January 6^th, 2025.

To view the full updated timetables for the routes below, use our new schedule lookup.

If you have any questions, please call our Customer Care team at (866) 962-5515. Thank you for riding SMART!

Routing Changes

• 125 Fort-Eureka, 160 Downriver, 275 Telegraph-Taylor: Buses will no longer serve the stop in the Taylor Meijer parking lot. All routes will continue to serve Southland Center.
• 261 FAST Michigan: Buses will now serve Michigan Central Station. Look for the FAST signs along Michigan Avenue west of 14^th outside Roosevelt Park.
• 510 Van Dyke, 530 Schoenherr, 550 Garfield: The former Lakeside Mall bus stop is now closed. Board these routes on Southcove Drive east of Schoenherr.
• 805 Grand River Park & Ride: Service will return to the Beck Road Park & Ride Lot along Twelve Mile just east of I-96.

Time Changes

• 125 Fort-Eureka: Weekday, Saturday, and Sunday trips
• 140 Southshore: Weekday trips
• 160 Downriver: Weekday and Saturday trips
• 250 Ford: Weekday trips
• 255 Ford Express: Weekday trips
• 275 Telegraph-Taylor: Weekday and Saturday trips
• 280 Western Wayne: Weekday trips
• 305 Grand River: Weekday trips
• 405 Northwestern: Weekday trips
• 415 Greenfield: Weekday trips
• 420 Southfield: Weekday trips
• 430 Main Street-Big Beaver: Weekday trips
• 450/460 Woodward Locals: Weekday trips
• 461/462 FAST Woodward: Weekday trips
• 492 Rochester: Weekday trips
• 510 Van Dyke: Weekday trips
• 530 Schoenherr: Weekday trips
• 550 Garfield: Weekday trips
• 563 FAST Gratiot: Weekday trips
• 730 Ten Mile Crosstown: Weekday and Saturday trips
• 790 Pontiac Crosstown: Weekday trips

• 805 Grand River Park & Ride: Weekday trips

SMART Sounding Board

Time: Wednesday January 8th, 2025, 05:00 PM Eastern Time (US and Canada)
        

Join Zoom Meeting
https://smartbus.zoom.us/j/81557633887?pwd=JXgUSkbetL2Z8La9lhSpLZrgudbHMc.1

Meeting ID: 815 5763 3887
Passcode: 554483

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