ADA FAQs

Holiday Service

Independence Day is this Wednesday, July 4th and we will be operating our holiday service that day. You will want to note adjustments to prepare for your commute by keeping in mind that customer service and the Royal Oak Transit Center will be closed on Wednesday. If you need to stop in and purchase a fare card, please plan accordingly. Have a safe and happy Fourth!

 

Fixed Route

• Operating Sunday service

• Customer Service - Closed

• Downtown and Royal Oak Transit Centers - Closed

 

Connector

The following services will not operate:

• Connector

• Somerset Shuttle

• Oakland Mall Shuttle

• Farmington/Farmington Hills Dial-A-Ride

• Groesbeck Flex Route Service Customer Service is closed

 

Be sure to book your Connector and/or ADA trip by 4:00 p.m. on Tuesday,

July 3rd for trips on Thursday, July 5th

 

WEDNESDAY, JULY 4th

Prearranged ADA trips will operate as scheduled on Wednesday, July 4.

 

Call Customer Service for additional details.


SMART Service Changes

Know before you go . . .

 

Starting Monday, June 18th, the following routes are changing:

 

ROUTE CHANGES

 

261 FAST Michigan

445 Woodward Telegraph Limited

465 Auburn Hills Limited

730 Ten Mile Crosstown

 

TIME CHANGES

261 FAST Michigan

465 Auburn Hills Limited-F 6:30 a.m. to 6:00 p.m.

730 Ten Mile Crosstown

 

Check out the new schedule look up at:

http://www.smartbus.org/Schedules/Route-Schedules?ShowNewSchedules=true

 

All customers should verify their new schedule for updated routes and times. New schedules and Service Bulletins can be viewed online. And don’t forget, you can rely on our Customer Service Representatives to answer any service questions!

 

 

Thank You for Riding SMART!

 


Regional & Regional Plus Passes Delay Updates

UPDATED:

Due to unforeseen circumstances outside of our control, there will be a delay on the July 2018 Regional & Regional Plus Passes in third-party retail outlets.  These passes are now available at the Royal Oak Transit Center and the Downtown Retail Office.

We apologize for any inconvenience, but we hope to have these passes available by mid next week, the week of June 17-23. Please be sure to contact one of our retail centers before stopping in to ensure the pass will be available. You can reach us at 866.962.5515.
 
Learn more about where and how you can purchase passes online at:
https://www.smartbus.org/Fares/Buy-Passes

Detroit Fireworks Detour Information

Detroit’s annual fireworks are happening Monday, June 25!

 

Downtown is going to be difficult to drive with the added foot traffic, detours, and even more people rushing to the city to see the show. You can avoid all of that and still get a great view of the fireworks by riding FAST. Check out the detours below so you know before you go and can plan for a safe and fun night out. 

 

In the spirit of the annual firework celebration, several local businesses have kindly lent their lots to act as temporary Park and Rides. For one night and one night only, you can park at any of the following locations  to catch the nearest FAST bus to get downtown for the show:

       

Route 261 – Dearborn Transit Center

Route 261 – Westborn Kroger

Route 261 – Dearborn Plaza Kroger

Route 461/462 – Troy Civic Center

Route 461/462 – 13 & Coolidge at the Golf Center 

Route 561/563 – Meijer Park & Ride

Route 561/563 – North River Park & Ride

Route 561/563 – Lowe’s at 15 and Gratiot. Please park in the area between Lowe’s lumber loading area and Revolution Laser Tag

Be sure to know before you go and familiarize yourself with the detours that will be followed the night of the fireworks: 

261 FAST Detroit Fireworks Detour 6 25 18

461 462 FAST Detroit Fireworks Detour 6 25 18

561 563 FAST Detroit Fireworks Detour 6 25 18


Please use the map below to fully plan your trip and how you will get to Hart Plaza from your stops.




Ride SMART Through Construction This Summer!

Starting Friday night, parts of I-696 Westbound will be closed. This is a long-term project that will extend through the summer and into fall with I-696 not expected to open until at least November. While Eastbound I-696 will still be open, additional traffic can be expected throughout the area, making this the perfect time to try out SMART! 

SMART offers several crosstown routes that can easily navigate you around the closed patch of I-696. Don’t worry about rerouting your commute, sitting in bumper-to-bumper traffic, or adding the wear and tear to your vehicle. When you ride SMART, we handle the detours and watch the road so you can relax!

Crosstown Routes
Use these routes to get from Harper Road to Haggerty, moving around the construction on I-696. Check out our online schedule page as well!  
740 – 12 Mile Cross Town   
760 - 13/14 Mile Cross Town 
780 - 15 Mile Cross Town 

You can also use these routes to connect to FAST Gratiot or FAST Woodward, limited-stop routes that feature free WiFi making for an even more comfortable ride! Learn more about FAST options on our webpage.

We understand that new detours can be stressful, especially during morning commutes. Use our Trip Planner to track your entire trip to find the best bus routes to get you where you need to go!  Or call Customer Service to talk with a representative at 866.962.5515.

SMART Service Changes

Know before you go!
 
SMART is focused on continuously growing and improving our services. To support this effort we have reviewed our current service and are making a few changes to keep things running smoothly – starting April 2, 2018! Modifications include time changes, route changes, and a new name. 

REAL TIME ARRIVAL NOW AVAILABLE
The real time arrival Bus Tracker on select SMART routes is now working and will display the real time arrival information for the routes that were modified on April 2. 
 
NEW SCHEDULE
The map below shows the new stops available in the Downtown area. Be sure to double check your schedules based on your route at:
NEW Schedule Look Up

Riders will find TIME CHANGES on the following routes:

• 261 FAST Michigan
• 450/460 Woodward Local 
• 461/462 FAST Woodward
• 465 Auburn Hills Limited
• 561/563 FAST Gratiot
• 780 Fifteen Mile Crosstown

ROUTE CHANGES include
• 261 FAST Michigan
• 461/462 FAST Woodward
• 563 FAST Gratiot

NEW ROUTE NAME
Due to technical difficulties Route 849 Northland Loop Park and Ride signs will continue to read Route 851 Park and Ride on April 2nd.
• 849 Northland Loop*
*These trips were originally part of the 851 service change. The new 849 route name will eliminate confusion as to the final destination.

 
All customers should verify their new schedule for updated routes and times. Click on the link to see the New Schedules and Service Bulletins online. Don’t forget, you can rely on our Customer Service Representatives to answer questions or offer any additional information. Please call SMART Customer Service to talk to a representative at (866) 962-5515.

SMART Sponsors MI Earth Day Festival

SMART Bus is a Proud Sponsor of the MI Earth Day Fest, one of the planet's largest and liveliest Earth Day celebrations. 

There's tons for kids and families to see and do the Fri-Sun April 20-22 in the Rochester Municipal Park/City Center, including family-friendly entertainment, arts & crafts, activities, tiny house tour, a parade, prizes, Avengers movie stuff, straw bale climb, RARA Recreation Fun Run, kids exhibits, yummy food & snacks, art and solar contest awards, and much more. Admission is free and open to all ages. Check out the MI Green Team website for more information!

Holiday Service

Memorial Day is this Monday, May 28th. We will be operating our holiday service that day and you will want to note adjustments to prepare for your commute. Please keep in mind that customer service and the Royal Oak Transit Center will be closed on Monday. If you need to stop in and purchase a fare card please plan accordingly.

Fixed Route

  • Operating Sunday service
  • Customer Service – Closed
  • Downtown and Royal Oak Transit Centers – Closed

Connector

The following service will not operate:

  • Connector
  • Somerset Shuttle
  • Oakland Mall Shuttle
  • Farmington/ Farmington Hills Dial-A-Ride
  • Groesbeck Flex Route Service Be sure to book your Connector and /or ADA trip by 4:00 p.m. on Friday May 25th for trips on Tuesday, May 29th

Be sure to book your Connector and /or ADA trip by 4:00 p.m. on Friday May 25th for trips on Tuesday, May 29th

 

Prearranged ADA trips will operate as scheduled on Monday, May 28th.

Visit our website or call Customer Service for additional Details.

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