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Sounding Board November 12th

 

SMART Sounding Board Meeting 

The Sounding Board is a monthly virtual meeting for riders, transit advocates and citizens of the Wayne, Macomb and Oakland Counties  to voice their opinions, concerns and feedback about SMART services. This monthly meeting is held every second Wednesday of the month. The community is encouraged to participate each month so that SMART continues to make the improvements that our riders and advocates need to make transit better for everyone.

DATE OF SOUNDING BOARD MEETING


Nov 12, 2025 05:00 PM

Join from PC, Mac, iPad, or Android:
https://smartbus.zoom.us/j/83757078828?pwd=UPLGttO1qcizD9o4g6yd7kpkMht0ZC.1
Passcode: 569678

Phone one-tap:
+13017158592,,83757078828# US (Washington DC)
+13052241968,,83757078828# US

Join via audio:
+1 301 715 8592 

Webinar ID: 837 5707 8828

Meet One of Our Superheroes

Meet Antonio! He is a part of the SMART team responsible for getting our busses ready for the road each and every morning! Click be low to see the entire video.

Proposed Service Adjustments Public Hearings

NOTICE OF PUBLIC HEARING

 

SUBURBAN MOBILITY AUTHORITY

FOR REGIONAL TRANSPORTATION

(SMART)

 

Proposed Service Adjustments

 

Notice is hereby given that Public Hearings have been scheduled to consider the following proposals to modify service on the following routes:

 

  • 100 Hamtramck – introduce new route 
  • 162 Fort Street – introduce new route 
  • 250 Ford Rd – increase frequency and add Saturday service
  • 255 Ford Rd Express – eliminate route
  • 261 FAST Michigan – increase frequency
  • 305 Grand River – increase service hours
  • 430 Main St/Big Beaver – extend route  
  • 461/462 FAST Woodward – increase frequency 
  • 494 Dequindre – extend route
  • 510 Van Dyke – extend route
  • 562 FAST Gratiot WSU – eliminate route
  • 563 FAST Gratiot – increase frequency
  • 610 Kercheval-Harper – extend route
  • 710 Nine Mile – extend service hours
  • 750 Wixom – introduce new route
  • 796 Perry/Opdyke – eliminate route

 

Public Hearing – Monday, November 17, 2025, 6:00 p.m.

Zoom webinar (Registration required)

 

Public Hearing – Tuesday, November 18, 2025, 5:30 p.m. 

Hamtramck Public Library

2360 Caniff St

Hamtramck, MI 48212

 

Public Hearing – Wednesday, November 19, 2025, 5:30 p.m.

Oakland University Oakland Center – Ambassador Room

312 Meadow Brook Rd

Rochester, MI 48309

 

Public Hearing – Thursday, November 20, 2025, 4:30 p.m. (Note time)

Mount Clemens Public Library

150 Cass Ave

Mt Clemens, MI 48043

 

An interpreter for the hearing impaired will be made available if SMART is contacted seven (7) days prior to the public hearings. Comments will also be accepted by telephone via Michigan Relay: 711/866-962-5515 option #2.

 

For those unable to attend the meetings, written comments will be accepted through November 20, 2025. Written comments should be addressed to “Public Hearing” and mailed to SMART Administrative Offices, 535 Griswold Street, Suite 600, Detroit, MI 48226.  Comments may also be emailed to PublicHearing@smartbus.org.

 

Proposed service change information will be posted on SMART’s website www.smartbus.org or you may call SMART Customer Service for details at (866) 962-5515, Monday – Friday from 6:30 a.m. – 6:00 p.m. and Saturday from 7:30 a.m. – 4:00 p.m.

Southland Mall Service Change

Effective Monday, November 10, 2025, at the instruction of Southland Center management, the bus stop and shelter at the northeast mall entrance will be permanently removed from service.

 *A map of the Southland Center service change on Routes 125, 160, and 275. Buses will serve new stops along the mall perimeter on Pardee Road and Eureka Road. Transfer between all three routes on Eureka east of Pardee. *

 

Revised routing is as follows:

 

Route 125, Fort / Eureka
Buses will remain on Eureka, serving two new stops between Pardee and Racho. 

 

Route 160, Downriver
Buses will travel via Pardee and Eureka, serving new stops on Pardee outside Meijer (SB) and Cinemark Southland (NB).

 

Route 275, South Telegraph
Buses will travel via Pardee and Eureka, serving new stops on Pardee outside Meijer (SB) and CInemark Southland (NB). The route will begin and end on Eureka, east of Pardee.

 

The northbound stop on Pardee just north of Eureka will be removed. Board Routes 160 and 275 on westbound Eureka before Pardee.

 

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Signage for all new stops will be installed just prior to this service change. Download the Transit mobile application for real-time tracking, new stop locations, and the latest schedules, 

 

If you have any questions or concerns, contact Customer Care at (866) 962-5515, Option 2.

 

Driver Capacity

What Do They Do?

How to Ride SMART

Welcome to our "How to Ride" guide for the SMART Bus! 🚍 In these videos, we'll take you through each step of your journey to make your ride smooth, easy, and enjoyable. From approaching the bus to safely exiting, we’ve got you covered with all the essentials for fixed route and Flex.

🔹 **Approaching the Bus:** Learn the best way to signal and approach the bus as it arrives at your stop.
🔹 **Making Payments:** A simple guide on how to pay your fare, including options for tickets, passes, and contactless payments.
🔹 **Where to Sit:** Discover where to sit for a comfortable ride and the designated seating areas available.
🔹 **Rules to Abide By:** Review important rules and etiquette to ensure a pleasant experience for all passengers.
🔹 **Exiting the Bus:** Tips on how to prepare to exit and safely leave the bus when you reach your destination.

These videos will help you feel confident and ready to ride SMART Bus. Watch now for all the essential tips to make your transit experience seamless! Don’t forget to like, comment, and subscribe for more helpful transit guides. https://www.youtube.com/@MySMARTBus

SMART People Series

 

Improved Service to 12 Oaks Mall

Holiday Service Hours

1345678910Last

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