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FAQs

What is limited / express?

A limited / express bus does not service every bus stop along the route, only certain stops. Limited buses will pick-up or drop-off at stops with a LTD sign (approximately every half mile). Express buses will pick up along a designated route, then once it reaches the Detroit city limits, the bus expresses into downtown Detroit.

I work in an area where there is limited or no Fixed Route Service?

In some areas, SMART offers Shuttles to take you from the bus to the front door of your job. Some passengers in this situation bus and bike to their destination. All SMART Fixed Route Buses are equipped with bike racks.

Do you provide bus service to/from Metro Airport?

Yes.  Route 261 FAST Michigan Avenue provides direct service from both the North and McNamara terminals at Detroit Metropolitan Airport to downtown Detroit, 7 days a week.  Routes 125 (Fort Street) and Route 280 (Middlebelt South) also provide service to/from the airport.  For a listing of pick-up times and stops, click on the schedules tab.

What is a Fixed Route bus service?

SMART's Fixed Route Service is large bus service with specific numbered routes that remain intact. The routes have scheduled times that are also fixed for pick-up and drop-off along designated routes.

How are transfers from SMART Fixed Route to SMART Connector honored? Is additional fare required?

Transfers from SMART Fixed Route onto the Flex Route, Shuttle or Dial-A-Ride service requires no additional fare. Transfers from Fixed Route can be used for only one trip on Connector. When boarding, the Connector operator will mark the transfer to indicate that one Connector trip has been taken. Additional fare may be required. Full fare customers transferring from Fixed Route onto Connector must pay an additional $2.00 for their trip.

Are transfers allowed between Fixed Route & Community Partnership programs?

No.

If a Transfer unit malfunctions and will not produce a transfer, will a paper transfer be issued?

Yes. A paper transfer can be issued and will be accepted on SMART buses. Paper transfers are treated the same as a magnetic transfer.

Can transfers be used to travel in the reverse direction?

Full fare transfers can not be used in the reverse direction on the original route from which the transfer was issued. Senior/Disabled and Youth transfers do allow passengers to travel in the reverse direction within three (3) hours from when the transfer is issued.

Can transfers be used for continued travel in the same direction on the same route?

Yes. Transfers can be used for continued travel in the same direction on SMART Fixed Route buses within the three-hour window.

How long are transfers valid?

SMART fareboxes issue three different transfers: full fare, senior/disabled and youth. Full fare transfers allow passengers to transfer to SMART bus within three (3) hours from the time the transfer is issued. Reverse riding on the route from which the transfer was originally issued is not permitted. (Same route, different direction (SRDD) policy).

Senior/Disabled and Youth transfers allow passengers to transfer between SMART Fixed Route buses without limitation within three (3) hours from when the transfer is issued.

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