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FAQs

Do you provide bus service to/from Metro Airport?

Yes.  Route 261 FAST Michigan Avenue provides direct service from both the North and McNamara terminals at Detroit Metropolitan Airport to downtown Detroit, 7 days a week.  Routes 125 (Fort Street) and Route 280 (Middlebelt South) also provide service to/from the airport.  For a listing of pick-up times and stops, click on the schedules tab.

What is a Fixed Route bus service?

SMART's Fixed Route Service is large bus service with specific numbered routes that remain intact. The routes have scheduled times that are also fixed for pick-up and drop-off along designated routes.

How are transfers from SMART Fixed Route to SMART Connector honored? Is additional fare required?

No additional fare is need to transfer from SMART Fixed Route onto the Flex Route, Shuttle or Dial-A-Ride service.  Present your pass to the driver to complete your trip. Expired passes will not be accepted and will require you to pay another fare. 

Full fare customers transferring from Fixed Route onto Connector must pay an additional $2.00 for their trip.

 

Are transfers allowed between Fixed Route & Community Partnership programs?

No.

If a Transfer unit malfunctions and will not produce a transfer, will a paper transfer be issued?

Yes. A paper transfer can be issued and will be accepted on SMART buses. Paper transfers are treated the same as a magnetic transfer.

Does SMART still issues transfers between buses?

With the introduction of the Dart, riders can take unlimited rides on SMART and DDOT Fixed Route buses and the QLINE streetcar.  Travel in any direction for the allotted time on the pass, no transfer is needed.  

Can transfers be used for continued travel in the same direction on the same route?

Yes. Transfers can be used for continued travel in the same direction on SMART Fixed Route buses within the three-hour window.

How long are transfers valid?

SMART fareboxes issue three different transfers: full fare, senior/disabled and youth. Full fare transfers allow passengers to transfer to SMART bus within three (3) hours from the time the transfer is issued. Reverse riding on the route from which the transfer was originally issued is not permitted. (Same route, different direction (SRDD) policy).

Senior/Disabled and Youth transfers allow passengers to transfer between SMART Fixed Route buses without limitation within three (3) hours from when the transfer is issued.

How do I get a transfer?

Full fare and youth transfers can be purchased for 25 cents from the farebox upon boarding. Transfers are free for seniors and people with disabilities.

How do I use the transfer?

For magnetic strip transfers – insert your transfer into the farebox when boarding the bus. It will be validated and returned. For paper transfers – hand the transfer to the coach operator and they will determine if it is still valid and return the transfer.

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